Sketchnotes 2011

Recently, my colleague Jerome Domurat showed me this bound collection of Eva-Lotta Lamm’s sketchnotes and I was pleased to be reminded of the beautiful one-pager she did of my “Playful Design” talk from UX Lisbon:

Christian Crumlish: Playful Design at UXLX, a photo by evalottchen on Flickr.

Tune In, Cloud On, Rock Out!

One thing about working real hard is that a lot of things I’d love to post about never seem to make it to the top of the queue, and then the blog turns into “here are my slides, here is a video of my talk, here is a weird song by the band, here is another conference I attended,” etc.

A lot of the best stuff stays in draft form or as brain crack, or gets hinted at in tweets and not much more.

And then I miss even the important stuff, like where’s my book-ending “hey, I left AOL, or should I say AOL left me” post? Maybe I’ll still post it, or maybe this is going in my book, as I like to threaten people from time to time.

So I’m way past overdue mentioning to my surviving blog audience that I have taken a new job, director of product at CloudOn. I started this month and am neck deep in it already, hence the lack of extended “enjoying my severance” essays and photo journals.

Our product right now is a free app for iPad and Android tablets that enables you to edit and work with Microsoft Office files “in the cloud.” That’s the logline. There’s more to it (Dropbox and Google Drive and Box support! Acrobat Reader and image files! etc.), and there’s lots more to come, but that’s the gist of it today. Personal productivity across platforms, helping people get things done with the most convenient device available, seamless experiences across context.

This is the kind of user experience and product management work I love to do. Hard problems with vast theoretical underpinnings and thousands of difficult decisions required to actually ship something real, early and often.

I’m recruiting a UX team, currently looking for a visual design maven to anchor our in-house design practice, and ultimately building a more well rounded product and UX operation as we grow.

We hit 1,000,000 iPad downloads yesterday, I think, so there’s not a minute to lose!

Broken Experiences panel at the IA Summit 2012

One of the goals my Consumer Experience team shared at AOL was that of publishing, writing, and speaking in public about our accomplishments and lessons learned. Senior designer Gabi Moore ran the awesome Broken Experiences program at AOL and proposed a talk about what we learned from it called “Fixing UX One Pixel at a Time.” (It’s not about pixels, at least not most of the time.)

Gabi asked me to present with her and I was happy to do so, though I tried to limit my involvement to telling the pre-history of the team and the early “sneakernet” days of the Broken Experiences blog, and then I turned over the mic to Gabi to talk about her very effective leadership of the program, operationalizing the experience-reporting and fixing flow, developing a bookmarklet, and promoting the program internally with Ben Hudnut’s amazing video.

The talk was recorded and I’ll post when the podcast is available (and I may try to convince Gabi to synchronize the audio with the slides). Meanwhile, here is the presentation deck Gabi developed, with a little help from me.

Video of 'Playful Design' from UX Lisbon

Back in May I posted my slides from my talk at UX Lisbon this spring, on the topic of Playful Design.

Recently, the UX LX organizers released a free version of the video of my talk (including a very brief little ukulele demo at the end), so here it is for y’all:

UXLx 2011 video passes available

If you missed UX Lisbon this year, you can now a buy a pass that gets you access to more than six hours of video from the presenters, as excerpted in this UXLx 2011 highlights reel:

At just under €50, that sounds like a bargain to me. Check it out!

We are all Leonardo now (live) (recorded)

Video of my keynote presentation at this year’s Italian Information Architecture Summit in Milan is available on the event’s website (Video | Summit Italiano di Architettura dell’Informazione).

As it’s hosted on Vimeo, I’ll also embed it right here:

(V° Summit Architettura dell’Informazione – 1 from Italian IA Summit on Vimeo.)

I previously posted the slides from this talk under the heading My keynote from the Italian IA Summit.

'Playful Design' at UX Lisbon

Here are my slides from UX Lx. In the coming weeks, the video broadcast will be made available (for a small fee) at the UX Lisbon site, and sometime next year they will be shared freely in the ramp up to UX LX 2012.

Playful design-uxlx-2011

View more presentations from Christian Crumlish

Start using UX as a weapon (at the Web 2.0 Expo in SF)

Erin and I delivered our first-ever Web 2 Expo keynote (I called us “The Sonny and Cher of UX”) in San Francisco toward the end of last month:

Here are the slides we showed to accompany our banter:

Start Using UX as a Strategic Weapon

View more presentations from erin malone

To boldly write

I first met Jurgen Fauth in rec.music.gdead on Usenet and found in him a fellow literary adventurer, who eventually contributed to Enterzone, and with whom I’ve kept in touch over the years. We may even have attended a Phish concert together at some point.

More recently, Jurgen has been building an amazing story sharing site called Fictionaut. To me, Fictionaut represents what Enterzone sort of dreamed of being: a community-driven rethinking of literary and creative publishing. (We also delved into interactive and programmatic art and other things too, but at least on the fiction tip, this is exactly what we were hoping would come about some day). So, I was greatly flattered and honored when Jurgen asked me to join the board of advisors for Fictionaut. We’ve had some good conversations about the social aspects of the site and how to evolve the interface and the experience to take the whole thing to the next level.

Along the way, I kept meaning to post a story to Fictionaut, if only to play with the UI and give Jurgen better feedback, but also of course to participate in the community and even tentatively begin re-exploring my quasi-dormant fiction-writer persona. I haven’t been cranking out a lot of stories lately. I blame work! but I did extract an excerpt from a semi-finished memoir a couple of years back to read at Wilmot’s in Alameda and I felt that people enjoyed the story, so today I finally got around to posting the story, and I’ll include a link to it in the following post on this blog.

In the meantime, if you’re interested in reading or writing short stories (and poems and other literary forms), you really should check out Fictionaut.

Designing Interfaces, second edition (by Jenifer Tidwell)

In Chapter 9 of the long-awaited new edition of Tidwell’s seminal Designing Interfaces: Patterns for Effective Interaction Design, she includes a kind shout-out to Designing Social Interfaces (on page 394, “What This Chapter Does Not Cover”).